Monday, December 29, 2008
MY @#$%ING XBOX DIED !
So considering the fact that everyone I know has already had to replace their xbox 360 atleast once... it didn't come as a surprise when mine died yesterday morning.
I was lucky enough to have mine last for 3 years. So at this point, I can either pay a lot of money to have it "fixed" or just go buy a new one. I chose to buy a new one, so I picked up the xbox arcade bundle which consists of a bare bones machine and a controller. I'm already back online and playing games ! I now own 3 xbox controllers as well.
Being a guy who's concerned about the environment, I decided to call the good people at xbox to find out how or where to recycle my dead 360. Here's how the conversation I had with xbox support went:
Me: Can I send my xbox back to have it recycled ?
Microsoft: Would you like to have the machine repaired ?
Me: No, I want to recycle it. I don't want to just throw it out.
Microsoft: It is your free will to do whatever you like with the machine sir.
Me: So I can send it back and you'll recycle it ?
Microsoft: If you'd like to resell the machine it is your free will to do whatever you like with it sir.
Me: I don't want to resell the machine, I just want to recycle it.
Microsoft: It is your free will to do whatever you like with it.
Me: So you'll recycle it then ?
Microsoft: I need to speak with my manager sir. Please hold.
Me: (holding for 2 minutes)
Microsoft: Hello sir. I've spoken with my manager and it is your free will to do whatever you like with the machine.
Me: So you will recycle it ?
Microsoft: Thank you so much for calling us today sir, was I able to answer all of your questions ?
Me: No you didn't. I'm still wondering if you'll recycle my old machine.
Microsoft: No sir we will not.
Me: Thanks, now you've answered my question.
Obviously it's pretty disappointing to find out that Microsoft won't recycle their broken merchandise. In the end I took my broken xbox over to the local play n trade store and donated it to them. They repair damaged 360's and were more than happy to use my old machine for spare parts.
your pal,
Beadle
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2 comments:
Apparently, you broke their script.
Well, at least you tried. Good on you.
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